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Legal document

Informed Consent for the Processing of Personal Data

“Pinax Pocket Mentor”

Current version: 2026-07-10

This English translation is provided for convenience only. The Spanish version of this form is the legally binding text and prevails in case of any discrepancy.

Before creating your account and starting to use Pinax Pocket Mentor, it is important that you read the following information and give your consent in a free, specific, informed and unequivocal manner, in accordance with the provisions of Law No. 19.628, Law No. 21.719 which Regulates the Protection and Processing of Personal Data and creates the Personal Data Protection Agency, and, where applicable, the European Union’s General Data Protection Regulation (GDPR).

Who processes your data?

xpertIA SpA, Chilean Tax ID (RUT) 77.922.445-7, domiciled at Avenida Javiera Carrera No. 045, apartment 401, Tower 3, commune of Temuco, is the controller of your account data, and acts as processor with respect to the data it processes on the instruction of the Institution that invited you to the Platform, if applicable. You can contact us at info.xpertia@xpertialab.cl.

What is your data used for?

We use it to operate the artificial intelligence mentor: to maintain memory of your process across sessions, calibrate your position with respect to your venture-building framework, generate recommendations and reference content, and enable the management of your account. Only if you expressly and separately authorize it, we also use it to send you notifications and content related to our services.

What data do we process?

Your name, email address and access credentials; the content of your conversations with the mentor; the information about your venture that you enter —including, if you choose to share it, financing data—; the names of other people on your founding team that you decide to add; and the recommendations, decisions, progress, risks and hypotheses recorded during your mentoring process, as well as the automated indicators or signals that the Platform generates from this information to support your accompaniment.

Who is it shared with and where does it travel?

To generate the mentor’s responses, your conversations are processed by Mistral AI (France) and OpenAI (United States), under commercial terms that exclude the use of your information to train these providers’ models. Your data is stored on Google Cloud / Firebase infrastructure. In addition, we use Langfuse, hosted in its European Union cloud region, to technically review the mentor’s operation and correct errors; your name and your startup’s name are masked before the information reaches this tool. If you access the Platform by authorization of an Institution —an accelerator, investment fund, incubator, or your own startup, company or SME—, that Institution may see general indicators about the progress of your mentoring process, without this constituting a numerical rating or an automated decision with legal effects on you.

What do the automated indicators about my process mean?

The signals or indicators that the Platform automatically generates about your process —including any reading of your progress or of gaps between what you declare and the recorded evidence— are merely informative in nature and serve exclusively to support your accompaniment and prioritize the attention of your mentoring. They do not constitute an assessment of your personal merit, investment advice, or a recommendation to grant or deny financing, to determine your admission, exclusion or continuity in a program, or to modify contractual conditions, and no decision of that kind may be adopted exclusively or decisively on the basis of these signals. The Institution that authorized you must always carry out an effective human evaluation before adopting decisions that significantly affect you, and you may at any time correct the information that gives rise to these indicators, submit additional evidence, contest a classification and request human review, as detailed in our Privacy Policy.

How long is it kept?

While your account and the Institution’s subscription remain in force, and for a reasonable additional period after their termination, as indicated in the Privacy Policy.

What happens if you do not give your consent?

Giving your consent to the data processing necessary to operate the artificial intelligence mentor is a condition for creating your account and using the Platform; without it, we will not be able to provide you the service. In contrast, authorizing the sending of additional notifications and content is entirely optional, and your decision in this regard does not affect your access to the Platform in any way.

What rights do you have?

At any time you may access your data, request its rectification, cancellation, portability or the limitation of its processing, object to specific uses, revoke this consent, contest any indicator or classification generated by the Platform by submitting any additional evidence you deem pertinent, and request human review of said indicator about your process. You can exercise these rights by writing to info.xpertia@xpertialab.cl, and appeal to the courts of justice or, once it is fully operational, to the Personal Data Protection Agency. The full details of these rights are in our Privacy Policy.

Declaration of consent

  • (Mandatory to use the Platform) I have read and understood the information above, and the Terms and Conditions of Use and the Personal Data Protection and Privacy Policy of Pinax Pocket Mentor in their entirety. I give my free, specific, informed and unequivocal consent to the processing of my personal data as described therein, including the international transfers indicated.
  • (Optional) I additionally authorize xpertIA to send me notifications, recommendations and content related to its services. I understand that I can leave this box unchecked, or withdraw this authorization at any time, without affecting my access to the Platform.